CONTACT US
At ShopKnuckleheads we don't just have great customer service, we have DYNAMITE CUSTOMER SERVICE! We want your shopping experience to be not just a little better, a lot better...the best ever! That's why we do everything possible to spoil you and keep you coming back again and again. You'll want to tell all your friends. That's ShopKnuckleheads Dynamite Customer Service!
Our Customer Service Representatives are extremely friendly and so knowledgeable about our products they will blow you away with all the different ways they can help you with all of your shopping needs. We scour the universe for the best nostalgic collectibles and classic memorabilia. If you don't see it here, just let us know and we'll do whatever we can to help you find what you're looking for. We take extra special pleasure in helping you choose just the right items, whether it's picking out a gift for a friend or special person, finding another treasure to add to your own personal collection, or just for the heck of it because shopping with us is so much fun! So if you need any kind of help, you can always count on us to be your go-to resource. Hey, that's what we are here for!
Email us, call us, fax us, or write to us! Whatever is convenient for you, works for us too! By email (
custserv@shopknuckleheads.com); by telephone (1-800-378-6643); by facsimile (1-800-543-0779); or by regular mail addressed to ShopKnuckleheads Customer Service, P.O. Box 10666, Glendale, CA. 91209.
Oh, and when you call ShopKnuckleheads, don't worry about getting tangled up in endless telephone recordings and message loops that go on forever with no sign of a human in sight. We feature LIVE customer service (yes, it's true, a real living person!) during normal business hours, Monday thru Friday from 8:00 AM to 5:00 PM Pacific Standard Time. If you call after hours and leave a message, we will ABSOLUTELY return your call the very next business day.
Our Customer Service Team is standing by waiting to help you any way we can. We are more than happy to answer all your questions or address your concerns regarding any of our products, billing, shipping, your account status, catalog requests, the weather outside, or anything else that might be on your mind. If you're happy, we're happy!
CUSTOMER SERVICE HOURS:
Monday through Friday 8:00am to 5:00pm PST
Saturdays & Sundays Closed
HOLIDAY HOURS (Nov. 1st through Dec. 24th):
Monday through Friday 6:00am to 6:00pm PST
Saturday 9:00am to 5:00pm PST
Sunday Closed
END OF THE YEAR HOURS:
We will be closed on Christmas Day (Dec. 25th) and on New Years Day (Jan. 1st). Customer Service will be available Dec. 26th, 29th, 30th, 31st and January 2nd from 9am to 1pm PST.
CONTACT INFO:
For questions about your order, order confirmation, ship status and other customer related questions, please contact customer service below.
E-mail:
custserv@shopknuckleheads.com
Phone:
1-800-378-6643
or 1-818-543-0778
Fax:
1-818-543-0779
Mail:
ShopKnuckleheads
Attn: Customer Service
PO Box 10666
Glendale, CA 91209
TECHNICAL SUPPORT:
For all Technical Support issues, please contact
support@shopknuckleheads.com.