Toll Free: 1-800-378-6643 (1-800-3-STOOGES)

E-mail Policy


Your e-mail is important to identify you as a Shop Knuckleheads customer. Your e-mail and secret password give you access to your Order Status and account information. We will maintain privacy of your e-mail address information, and will not grant access to third parties without your permission. Shop Knuckleheads will periodically update you on specials, promotions and catalog information. If you prefer not to hear from Shop Knuckleheads by e-mail, please advise our Customer Service Center.

Gift Certificates


Shop Knuckleheads Gift Certificates are available and can be found in the "Gifts and Novelties" section.

Gift Wrapping


Gift wrapping is available only on specially marked gift packages.

Returns

If you made a mistake on the size of an item or you do not like what you received, simply return the item to us within thirty (30) days of receipt with your reasons for returning, and we'll be happy to exchange or refund your money (Special Orders excluded and excluding the cost of any return freight charges). Due to copyright regulations, video, audio and software titles that have been opened may only be exchanged for another copy of the same title. If we make a mistake on shipping you the wrong merchandise from what you ordered, please contact our Customer Service Center with an explanation within thirty (30) days, and we'll be happy to exchange or refund your order, plus shipping charges (Special Orders excluded). Please DO NOT return merchandise without an RMA (return merchandise authorization) number. To obtain an RMA number just call 1-800-3STOOGES or request it via email at custserv@shopknuckleheads.com.

Safe & Secure


Your security is very important to us, so you can be sure that we take extra care to insure that your shopping experience at ShopKnuckleheads is safe and secure. Your information is encrypted, secure and never released. You might have noticed the GMO SSL Secured Seal on the website. This means we have a Secure Sockets Layer Certificate and that your data is encrypted and protected. You will see a small lock at checkout confirming your security and protection, and the website address ‘https’ which indicates you are in a secure environment.