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Frequently Asked Questions

Frequently Asked Questions:


1) How long does it take to get an item?

Most items are processed and ready to ship within 2-3 business days.  Some shirts or home items take up to 7 business days to process before shipping depending on which of our vendors the item is coming from.  **Please note that this is true regardless of which type of shipping level is chosen at checkout.  Your item will not ship until AFTER the processing time.

2) How can I return an item?

Please read our return policy here.

3) Do  you still offer a mail order catalogue?

The mail order catalogue was offered many years ago and is no longer in print.  All of our items are available to browse on our site, and the bonus is that you will be helping our environment and saving the trees!

4) Do you ship internationally?

Yes we do!

5) Is Shopknuckleheads.com selling officially-licensed merchandise?

Yes, we only sell officially-licensed Three Stooges merchandise.  In fact, we are THE ONLY OFFICIALLY LICENSED Three Stooges Store!  FUN FACT:  The store is owned and operated by heirs of LARRY FINE!

6) How is shipping calculated?

The item weight and dimensions effect the cost of shipping.  We charge what the carrier charges meaning, we do not inflate the cost of shipping.  What the carrier charges is what you pay. 

7) Where is my order?

Please allow the proper amount of processing time for your order to ship.  Most items will be ready to ship after 2-3 business days, although we have other items that may take up to 7 business days.  Any item in the store that doesn't say "READY TO SHIP" or "3-5 business days" will take up to 7 business days to process before they will be ready to ship out.

8) My question isn't listed here.

If you still have questions regarding your order, you may choose to email or call us.  Please have your order number and items ordered accessible.

 

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